Warranty & Return
Returns & Support
Having an issue with your order?
If an item arrived with a problem, you need technical assistance, or you would like to request a repair, please submit the form below to begin your support request.
RMA authorization is required before shipping.
Please wait for an Airgrix-issued RMA number and return instructions before sending any item back.
Important information
- All returns require a valid RMA number. Unauthorized returns may be refused or returned to the sender.
- Please do not include handwritten notes in your return package. They may be separated from the item, damaged, or missed during processing.
- Include all relevant order and product details in the support form below. You may also send updates to rma@airgrix.com.
- Requests are reviewed in the order received. Please allow 1–3 business days for a reply; our support team is unavailable on weekends.
Unable to submit the form? Email your return or support request directly to rma@airgrix.com. Please include your order number, the product name, a clear description of the issue, and relevant photos or videos where possible.
