Warranty & Return

Having an Issue with Your Order?

If you're experiencing a problem with a product you've received, or need to request a repair or technical support, please fill out the simple form below to get started.

Important Information

All returns must have a valid RMA number issued before being sent back.
Returns without authorization may be rejected.

Do not include handwritten notes in the return package — they may be missed or lost.
Please include all relevant information in the form below, or email us at rma@airgrix.com with any updates.

Our support team responds to inquiries in the order they are received.
Please allow 1–3 business days for a response. Note that our team is unavailable on weekends.

If you experience any issues submitting this form online, feel free to send your return request directly to rma@airgrix.com.